The catch is that many questions aren’t best answered by a social media admin. Your customers will have questions that they will ask on Instagram and you need a strategy in place to answer them. Most social media scheduling platforms have integrated UTM codes that make tracking and monitoring super simple. Track your campaign traffic to monitor the success.Set clear objectives and communicate your expectations.
Next, How to Keep Your Instagram DMs Engaging
In other words, only send promotional sales messaging to people who follow you. Businesses should pay extra attention not to spam by artificially collecting likes, followers, or shares or contacting others for commercial purposes without their consent.
Your promotions must not be in violation of the rules. However, Instagram has not partnered with any such apps, so it is not recommended.īefore you attempt a mass Direct Message campaign, be sure you study Instagram’s community guidelines. You might come across an option for mass DM capabilities that proposes you enlist the aid of a third-party app or browser extension designed for this purpose. Keep in mind that with the group chat feature, when one person responds everyone else in the group will see their response. However, you can create group chats and send a single message to up to 32 users, including both followers and non-followers. Can You Send Messages to Multiple Users at Once?Īs a standalone feature, Instagram Direct Messages do not include the option to mass DM segmented lists of followers. As a business user, you will be able to utilize messaging with the same freedom as someone with a personal account.
Fortunately, messaging is not one of them.
Once you are on an upgraded Instagram business account, several platform features change. No matter what media you decide to use, it can be an invaluable tool for connecting with customers and influencers. Can You Send Messages to Users from Your Business Page? Instagram DMs can be used to send communication via text, image, video, video messaging, and voicemail. Both individual and business accounts can leverage the feature. Have you ever wondered if you could have secret conversations on Instagram as opposed to isolating communication to your posts’ comments sections? Also referred to as DMs, private messages provide users with an option to share information, news, and ideas that won’t appear in feed, search, or on your profile. First, What is Instagram Direct Messaging (DM)?